Jalen
2008-06-02, 06:03 PM
本站所使用之虛擬主機商Burning-G之本站該台主機於2008-06-01發生火警關閉
引述虛擬主機商之公告
6/1：
目前美國休士頓機房由於電力系統短路造成配電室火災，機房人員在消防隊指示下將所有電力系統關閉，以避免造成更大的損失。
由於配電室嚴重損毀，因此備用發電機無法啟用，需等待供應商替換組件。
本公司受影響主機共計一台 IP：75.125.239.98 ，位於該機房 2 樓，自 6/1 5:55am 起無法連線，相關的補償措施將會在主機恢復正常運作後公告。
造成各位用戶的不便，請各位用戶見諒。
以下為機房公告：
This evening at 4:55pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost.
We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department.
This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock.
We are in the process of communicating with all affected customers. we are planning to post updates every hour via our forum and in our customer portal. Our interactive voice response system is updating customers as well.
There is no impact in any of our other five data centers.
I am sorry that this accident has occurred and I apologize for the impact.
http://twnoc.net/support/news-39.html
http://service-update.theplanet.com/
引述虛擬主機商之公告
6/1：
目前美國休士頓機房由於電力系統短路造成配電室火災，機房人員在消防隊指示下將所有電力系統關閉，以避免造成更大的損失。
由於配電室嚴重損毀，因此備用發電機無法啟用，需等待供應商替換組件。
本公司受影響主機共計一台 IP：75.125.239.98 ，位於該機房 2 樓，自 6/1 5:55am 起無法連線，相關的補償措施將會在主機恢復正常運作後公告。
造成各位用戶的不便，請各位用戶見諒。
以下為機房公告：
This evening at 4:55pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost.
We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department.
This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock.
We are in the process of communicating with all affected customers. we are planning to post updates every hour via our forum and in our customer portal. Our interactive voice response system is updating customers as well.
There is no impact in any of our other five data centers.
I am sorry that this accident has occurred and I apologize for the impact.
http://twnoc.net/support/news-39.html
http://service-update.theplanet.com/